$ticket_body_hdr
$ticket_props
{% choose ticket.new %}\
{%   when True %}\
$ticket.description
{%   end %}\
{%   otherwise %}\
{%     if changes_body %}\
${_('Changes (by %(author)s):', author=change.author)}

$changes_body
{%     end %}\
{%     if changes_descr %}\
{%       if not changes_body and not change.comment and change.author %}\
${_('Description changed by %(author)s:', author=change.author)}
{%       end %}\
$changes_descr
--
{%     end %}\
{%     if change.comment %}\

${_('Comment:') if changes_body else _('Comment (by %(author)s):', author=change.author)}

$change.comment
{%     end %}\
{%   end %}\
{% end %}\

-- 
${_('Ticket URL: <%(link)s>', link=ticket.link)}
$project.name <${project.url or abs_href()}>
$project.descr
